How To Measure the Success Of Your Workflow Automation Efforts

Becky Hagar • Jan 11, 2023

Measuring the success of your workflow automation efforts is essential for understanding the impact of your automation initiatives and making informed decisions about future automation projects. Here are a few key metrics that can help you gauge the success of your workflow automation efforts:

  1. Time savings: One of the most obvious benefits of workflow automation is that it can save time. By measuring how much time is being saved as a result of automation, you can get a sense of the overall impact of your automation efforts.
  2. Error reduction: Automation can also help reduce errors by eliminating manual processes that are prone to human error. By measuring the number of errors before and after automation, you can see the impact of automation on error reduction.
  3. Productivity increase: Automation can also increase productivity by allowing employees to focus on higher-value tasks. By measuring employee productivity before and after automation, you can see the impact of automation on employee productivity.
  4. Return on investment (ROI): To determine the financial impact of your automation efforts, you can calculate the ROI of your automation initiatives. This will give you a clear picture of the financial benefits of automation.
  5. User satisfaction: To understand how automation is impacting the end-users, you can measure user satisfaction before and after automation. This will give you a sense of how automation is impacting the customer experience.
  6. Compliance: Automation can also help to improve compliance by reducing the potential for human error. By measuring compliance before and after automation, you can see the impact of automation on compliance.


Measurements are important in what ever you do in life and in technology. If the proper measurements are not in place, its becomes very difficult to see if you are successful or not. FlowWright provides many Business intelligence tools to measure success. Measurements ultimately translates to Return on investment (ROI). Here are some real-world examples

  • One of our initial customers of FlowWright was a medical device company, there were manually processing ~30-40 Change controls a month, after automation, they were processing ~500-600 Change controls a month.
  • Our pharmacy automation customer was able to process 500-600 prescriptions a day, today they process 5000-30000 prescriptions a day, with 90+ pharmacy automation customer, over 3 million prescriptions gets processed by FlowWright.
  • Bosch in Germany executes Cutovers on their SAP system, in order to perform these Cutovers, manufacturing plants around the world must be shut down. And this whole process must be completed in a 40 hour period. When a process is designed, FlowWright is able to predict the amount of the time to execute, but also when executing the process, FlowWright is able to predict if the process is early or late based on runtime data.


Depending on the use case, there might be different measurements that you want to get from your automated processes. For example, a hospital in the UK might want to know how long does a patient wait to see a doctor. Or in the case of Bosch, they want to know are they late or early. For these reasons, FlowWright collects lot of runtime data and this runtime data is made available through a BI tools within the FlowWright application UI and through a Business Intelligence API.


In conclusion, measuring the success of your workflow automation efforts can be achieved by monitoring time savings, error reduction, productivity increase, ROI, user satisfaction and compliance. These metrics will give you a clear picture of the overall impact of automation and help you make informed decisions about future automation projects. 

business process management software
By Dileepa Wijayanayake 06 May, 2024
The role of AI and analytics in business management will continue to evolve, becoming more sophisticated with advancements in technology.
post-execution workflow process automation software
By Dileepa Wijayanayake 26 Apr, 2024
FlowWright's handling of post-execution processes based on their statuses, ensures a dynamic and adaptable workflow environment. Book a demo today...
Share by: