Improving the Quality of Your Business Processes

Dileepa Wijayanayake • Jan 17, 2023

As enterprises grow, managing processes becomes more challenging. You can imagine this is why only 8% of businesses manage to scale successfully.

Part of this is the mindset of the owners. If you treat your scaling business like a startup, using the same technology and processes, then it will remain exactly that.


Fortunately, there are ways to achieve growth without increasing expenses. Let’s talk about how to improve the quality of your business process.


What Is a Process?

Data is essential for every business, and processes are what manage them. To understand how to improve the quality of your processes, you must first identify and define them. Of course, this covers a wide array of business activities, including:

  • Reporting
  • Archival
  • Logging
  • Platform management
  • Event configuration and publishing
  • Forms design
  • Business Analytics


That’s just to name a few. There are thousands of tasks and microservices a business may use in daily operations, and scaling them manually means you will inevitably run into a dead end. Until then, quality will continue to suffer until you improve your processes.


Define Your Objectives

Defining the objectives of each process is essential. This can include logging and maintaining accurate records, providing detailed reports to investors and customers, and effectively managing business data. 


At least, these are a good start, as managing larger, repetitive processes are easy to delegate to AI. Still, there are plenty of enterprise-specific objectives you may have for your business processes, which you will need to find long-term solutions for.


In this case, you may need to incorporate a variety of tasks, rules, and microservices to focus on building single-function modules to help ensure the quality of each process. Again, as complexity grows, the demand for automation grows, which requires clear definitions and objectives.


Automate the Right Processes

For the first time, 83% of businesses say they invest in automation to some extent, with 78% saying they are likely to invest more. While automation is usually considered a time-saver, the right automation can dramatically improve the quality of your process as well. Human intervention will never be as accurate as automation, especially when it comes to repetitive tasks. 

Remember, even a 1% error rate can carry substantial consequences as your enterprise grows larger. It’s one of the disadvantages of scaling a business, and it needs to be addressed promptly.


Fortunately, workflow automation can help improve the integrity of your process by designing and managing your custom workflow process and predefined steps. You can even access expert analytics to see how the system manages variables and how instances are processed.


Overall, process automation removes a lot of unnecessary work from your enterprise, which will save you from hiring new highly skilled employees. However, you don’t need to waste money on dozens of different platforms to manage your workflow.


Define Your Workflows and Objectives

With the right automation, you can define your workflow, objectives, and rules however you prefer. This allows you to set and adjust the terms while the AI continues in the background.


Moreover, with FlowWright’s workflow platform, you can easily store workflow definitions as XML, allowing you to define these rules however you want. This includes defining specific tasks, timeouts, reminders, and rules for the AI to follow.


Redesign Your Process

FlowWright is a low-code rules engine and workflow configurations manager, allowing anybody to define their workflow to suit the needs of their enterprise. You can design the platform in any way you want, including:

  • How data is archived 
  • Who has access to your data
  • External platforms connected to your process (Dropbox, Facebook, etc.)
  • Workflow instance triggers
  • Dashboard appearance
  • Environments to synchronize
  • Graphical design definition (forms, microservices, etc.)
  • Which definitions serve as microservices


There are dozens of ways to further redesign your business processes to meet the needs of your business. Even if you have no coding experience at all, our training center offers all of the information you need to begin automating processes and services of any scale, across platforms including Amazon Cloud, Google Cloud, Azure, and others. 


Moreover, FlowWright is a multi-tenant platform, which means that you can give anybody in your enterprise access to the synchronized database. It’s a one-stop shop for all of your business process needs. From there, you can easily make adjustments as needed while the AI handles the rest!


Improve the Quality of Your Process Today

Now that you know how to improve the quality of your business process, put these steps into practice and build a custom workflow designer and manager for your enterprise. The sooner you do, the more valuable time you will save in your business.


Keep reading our blog for our latest process management tips, and check out our features to learn more!



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