Our users are using FlowWright to process over 1 Million+ workflows daily around the globe, today's processes will not be efficient tomorrow and here's why.
Technology is evolving every day, everyone is always looking for the latest is the greatest. Workflow processes need to also evolve and transform to take use of new features of the workflow product. Our customers can expect to see enhancements within FlowWright. As you can see in our version history, we have made significant investments and improvements to our workflow automation platform driven mostly by user needs and requests. As you can also see from the version history, FlowWright is currently on v9.5, but each year we continue to release at least 2 major updates with smaller releases inbetween. FlowWright has a 5+ year development plan, but this plan is totally driven by priorities, based on where the workflow/bpm industry is heading, what technologies are available, and with what our customers want. FlowWright packs a punch when it comes to out of the box features as compared to other tools out there for workflow automation and project management.
Customer's who were running on FlowWright v9.3 with heavy duty processes upgraded to v9.5 and realized many new features that they can now use to process workflows. In v9.3, FlowWright workflow processes used to check for incoming files, but now with v9.5, they are able to use file triggers to kick off workflows when files arrive in a certain location within the file system. Like this example, there are many process upgrades that can be made, here are some of the other ideas on how to evolve your process so you get the most out of the FlowWright technology:
- If you are not using sub-workflows, use sub-workflows to break the process down to smaller re-usable chunks of processes
- When it comes to approvals, try to perform approvals in parallel than serial, serial processes take longer to approve since they have to be acted on in order
- When routing for approvals, route to multiple users and have one person act on the task
- Data should stay in our systems, pass pointers to the workflow process
- Don't store large data within the process for performance reasons
- Use file triggers and email triggers to kick off workflow
- Offload heavy lifting to the Enterprise service bus (ESB)
- Get other systems to perform the work, use asynchronous steps
- Use decision tables to maintain and manage complex decision rules
- Change the process architecture
Above are some of the interesting ways that you can evolve your processes, give the BPM life cycle, you should be analyzing and optimizing the processes regularly. FlowWright provides many process analytics tools and optimization methods to allow your team to analyze the best way to evolve.
A business process is similar to the actual manual process, but with technology the digital process can be optimized with features. Some of our users who had one very large workflow with many steps, were able to break the workflow into a reusable sub-workflows with ease. Instead of having the same 5 steps for each 200 systems be performed, now there's 1 sub-workflow that has the 5 steps. The sub-workflow is used 200 times within the main workflow. In case you need to add a 6th step, it's just one place, one sub-workflow that you have to change.
In the workflow/bpm industry, evolving your processes is a must. Remember, what you cannot measure, cannot be optimized. Use the FlowWright's in-built tools to measure and optimize your processes today.
We are here to help, if you need any help, engage us to consult with you.

Companies are continuously looking for ways to improve efficiency, reduce costs, and enhance customer experiences. Robotic Process Automation (RPA) has been a key player in this revolution, enabling organizations to automate repetitive, rule-based tasks with software bots. However, as businesses grow in complexity and data becomes more unstructured and dynamic, RPA alone proves insufficient. This is where Intelligent Business Process Automation (iBPA) comes in — blending RPA with AI, machine learning, and advanced workflow helps meet the growing needs of the enterprise organizations. Our team breaks down what you need to know about RPA. Why RPA Fails RPA thrives in environments with stable, structured inputs and clearly defined rules. A software bot can mimic human actions like copying data from a spreadsheet into an ERP system or processing invoices from emails. But this approach quickly unravels when: Data becomes semi-structured or unstructured (e.g., scanned PDFs, emails, chat logs) The process involves cognitive decisions or contextual understanding Business rules change frequently Integration is required across multiple systems and departments In some cases, pure RPA implementations often become brittle, expensive to maintain, and prone to failure. Enterprises that adopted RPA at scale without considering its limitations now find themselves trapped in "bot sprawl" — with hundreds of disconnected bots, limited visibility, and no cohesive process intelligence. Enter Intelligent BPA (iBPA) Intelligent Business Process Automation takes the core concept of RPA — task automation — and amplifies it with intelligence, adaptability, and scalability. It is a strategic approach that combines: Workflow automation (to orchestrate tasks and processes across systems) Artificial Intelligence (AI) and Machine Learning (ML) (to understand, classify, and make decisions on unstructured data) Natural Language Processing (NLP) (to interpret human language in emails, documents, and chats) Process Mining & Analytics (to identify bottlenecks and optimize continuously) Integration with enterprise systems (ERP, CRM, HRIS, etc.) iBPA platforms like ours enable organizations to go beyond surface-level task automation and build robust, end-to-end automated business processes that adapt to change, handle exceptions, and learn over time. Benefits of Intelligent BPA For Enterprises 1. Handling Complexity at Scale While RPA might automate a single task, iBPA handles entire workflows. For example, automating an employee onboarding process involves HR, IT, facilities, and security. Each department might have its own set of systems and rules. iBPA coordinates these moving parts in a centralized, controlled manner, reducing manual handoffs and errors. 2. Intelligence-Driven Decision Making AI models can be embedded into automated processes to make decisions based on data rather than static rules. For instance, iBPA can use NLP to extract key data from resumes, sentiment analysis to prioritize customer service tickets, or ML models to detect anomalies in financial transactions. 3. Real-Time Adaptability With dynamic workflows, iBPA allows enterprises to respond to real-time conditions. Suppose a supplier is delayed — instead of waiting for human intervention, the automated process can reroute the order to an alternate supplier, notify the warehouse, and update the delivery schedule accordingly. 4. Improved Compliance and Auditability Unlike fragmented RPA bots, iBPA provides a centralized view of processes with detailed audit trails. Every task, decision, and exception is logged, making it easier to demonstrate compliance with regulations like GDPR, HIPAA, or SOX. 5. Fewer Maintenance Headaches RPA bots are notoriously fragile — changes to a UI element or workflow step can break a bot. iBPA relies on API-level integrations and standardized process definitions, making automations more stable and easier to maintain. Examples of iBPA in Enterprise Companies 1. Accounts Payable Automation Beyond OCR and invoice capture, iBPA validates vendor details, checks for duplicate invoices, applies business rules for approvals, and posts to the accounting system. If any discrepancies are found, AI flags the invoice for human review. 2. Customer Onboarding Whether it's a bank onboarding a new client or a software company activating a SaaS account, iBPA can automate background checks, KYC document processing, welcome emails, account provisioning, and more — all coordinated across departments. 3. Manufacturing Operations iBPA can orchestrate quality inspections, maintenance scheduling, production planning, and even trigger corrective workflows based on sensor data or ERP alerts — creating a more intelligent and responsive shop floor. 4. HR Processes From recruiting and onboarding to offboarding and performance reviews, iBPA ensures processes are compliant, timely, and employee-centric. AI can assist in resume screening or analyzing engagement surveys. How FlowWright Executes Intelligent BPA Our platform is designed from the ground up as a powerful intelligent automation platform that can drive iBPA across the enterprise. It offers: Visual workflow design for rapid process modeling AI/ML integration points for intelligent decision-making Unstructured data processing using document classification and NLP Robust APIs for enterprise system integration Dynamic form builders for human-in-the-loop approvals Real-time dashboards and analytics to track process health With our platform, organizations can unify automation under one umbrella — reducing redundancy, simplifying governance, and unlocking a new era of digital agility. RPA was just the beginning. As enterprises seek more resilient, intelligent, and scalable automation, Intelligent BPA emerges as the clear successor. It combines the power of automation with the flexibility of intelligence — turning rigid bots into smart, adaptable digital workers. Ready to learn more? Schedule a demo to explore our features and discover how it can transform your organization’s ROI using workflow automation.