Why Manual Processes Are Overwhelming Employees

Harold Engstrom • July 11, 2023

Not too long ago, there were plastics manufacturers, a well-staffed vehicle assembly line, and, it’s safe to say, bookkeepers. What do all of these jobs have in common? While they could theoretically find employment today, they are among the 70% of middle-class jobs largely lost to automation since 1980.


However, too much attention is paid to the jobs lost to automation, while manual processes too often hold workers back without comment. Here are some ways manual processes are overwhelming employees and what you can do about it.


1. Maintaining Accuracy

It is not only difficult but impossible to maintain 100% accuracy across an entire enterprise. If you have multiple employees handling data entry, analytics, reporting, and other processes every day, mistakes are bound to happen.

Therefore, manual processes are not ideal for maintaining high levels of accuracy. When it comes to critical data, like financial reporting or safety-related data, small mistakes can have enormous consequences. 


Consequently, this puts a lot of undue stress on employees and employers alike. Employees fear negative performance reviews or disciplinary actions for their mistakes, while employers fear the inevitable consequences or inaccuracies.


2. Lowering Employee Satisfaction

We spend at least 40 hours a week at our jobs, so it’s no surprise that job satisfaction is a critical measure of our stress levels, mental health, physical health, and more. Did you know that job satisfaction is highly correlated with lifespan? That should tell you a lot about how much stress can impact your life.


One of the most common factors that affect someone’s job satisfaction is the meaning they find in their work. Therefore, if employees feel their day is filled with busy work that a computer could easily replace, this can lower job satisfaction. Other factors include employees worrying about job security with automation, their errors, and more.


Overall, if employees dread coming to work every day, this will ultimately lead to lower job performance, retention rates, and productivity.


3. Higher Costs

Employees expect a livable wage, a reasonable benefits package, and good working conditions. All of these will cost your enterprise money, and serve as the largest ongoing expense for most organizations.


Unfortunately, when you spend most of your resources on unproductive and inefficient manual processes, your bottom line suffers. Of course, this impacts your business, employees, and customers.


What’s the Solution?

To save money on routine processes, improve your employee’s job satisfaction, and complete a better and more accurate end product, you need to embrace automation to some extent.


Don’t take it from us. Ask your employees. Believe it or not, 60% of workers worldwide believe that AI-powered automation will lead to higher job fulfillment.

With the astounding advancements in AI over the last decade, businesses need to either learn to embrace automation or watch their competition surpass them. When it comes to increasing productivity, accuracy, and your bottom line, there’s no better option.


However, automation is not all created equal. Popular language models make the news for their impressive tricks, but they have limited capabilities for a large enterprise. Let’s talk about how to find the right application for your needs.


Choosing Automation That Meets Your Needs

When choosing automation for your company, you want an application that offers the best value for the expense. For that, you’ll need workflow automation that you can control and adapt to your changing workflow.

Too many programs handle specific tasks for a marked-up fee. Conversely, the right workflow program can automate your processes across multiple platforms, tenants, users, and more.


Moreover, if you choose a programmable platform, you can easily define your own rules, tasks, microservices, and more. If you don’t have a software engineer on staff, don’t worry. You can use a low-code, graphical designer after taking a short training. From there, the sky is the limit!


Stop Overwhelming Your Employees Today

Clearly, too many manual processes will overwhelm employees for many reasons. Regardless, a lack of automation helps nobody in your enterprise, especially not your employees or your customers. With the right tools, you can improve accuracy, productivity, and job satisfaction all around.


Keep reading our blog for our latest business solutions, and learn which features FlowWright can offer your employees today!



enterprise workflow automation software
By Dileepa Wijayanayake July 18, 2025
Companies are continuously looking for ways to improve efficiency, reduce costs, and enhance customer experiences. Robotic Process Automation (RPA) has been a key player in this revolution, enabling organizations to automate repetitive, rule-based tasks with software bots. However, as businesses grow in complexity and data becomes more unstructured and dynamic, RPA alone proves insufficient. This is where Intelligent Business Process Automation (iBPA) comes in — blending RPA with AI, machine learning, and advanced workflow helps meet the growing needs of the enterprise organizations. Our team breaks down what you need to know about RPA. Why RPA Fails RPA thrives in environments with stable, structured inputs and clearly defined rules. A software bot can mimic human actions like copying data from a spreadsheet into an ERP system or processing invoices from emails. But this approach quickly unravels when: Data becomes semi-structured or unstructured (e.g., scanned PDFs, emails, chat logs) The process involves cognitive decisions or contextual understanding Business rules change frequently Integration is required across multiple systems and departments In some cases, pure RPA implementations often become brittle, expensive to maintain, and prone to failure. Enterprises that adopted RPA at scale without considering its limitations now find themselves trapped in "bot sprawl" — with hundreds of disconnected bots, limited visibility, and no cohesive process intelligence. Enter Intelligent BPA (iBPA) Intelligent Business Process Automation takes the core concept of RPA — task automation — and amplifies it with intelligence, adaptability, and scalability. It is a strategic approach that combines: Workflow automation (to orchestrate tasks and processes across systems) Artificial Intelligence (AI) and Machine Learning (ML) (to understand, classify, and make decisions on unstructured data) Natural Language Processing (NLP) (to interpret human language in emails, documents, and chats) Process Mining & Analytics (to identify bottlenecks and optimize continuously) Integration with enterprise systems (ERP, CRM, HRIS, etc.) iBPA platforms like ours enable organizations to go beyond surface-level task automation and build robust, end-to-end automated business processes that adapt to change, handle exceptions, and learn over time. Benefits of Intelligent BPA For Enterprises 1. Handling Complexity at Scale While RPA might automate a single task, iBPA handles entire workflows. For example, automating an employee onboarding process involves HR, IT, facilities, and security. Each department might have its own set of systems and rules. iBPA coordinates these moving parts in a centralized, controlled manner, reducing manual handoffs and errors. 2. Intelligence-Driven Decision Making AI models can be embedded into automated processes to make decisions based on data rather than static rules. For instance, iBPA can use NLP to extract key data from resumes, sentiment analysis to prioritize customer service tickets, or ML models to detect anomalies in financial transactions. 3. Real-Time Adaptability With dynamic workflows, iBPA allows enterprises to respond to real-time conditions. Suppose a supplier is delayed — instead of waiting for human intervention, the automated process can reroute the order to an alternate supplier, notify the warehouse, and update the delivery schedule accordingly. 4. Improved Compliance and Auditability Unlike fragmented RPA bots, iBPA provides a centralized view of processes with detailed audit trails. Every task, decision, and exception is logged, making it easier to demonstrate compliance with regulations like GDPR, HIPAA, or SOX. 5. Fewer Maintenance Headaches RPA bots are notoriously fragile — changes to a UI element or workflow step can break a bot. iBPA relies on API-level integrations and standardized process definitions, making automations more stable and easier to maintain. Examples of iBPA in Enterprise Companies 1. Accounts Payable Automation Beyond OCR and invoice capture, iBPA validates vendor details, checks for duplicate invoices, applies business rules for approvals, and posts to the accounting system. If any discrepancies are found, AI flags the invoice for human review. 2. Customer Onboarding Whether it's a bank onboarding a new client or a software company activating a SaaS account, iBPA can automate background checks, KYC document processing, welcome emails, account provisioning, and more — all coordinated across departments. 3. Manufacturing Operations iBPA can orchestrate quality inspections, maintenance scheduling, production planning, and even trigger corrective workflows based on sensor data or ERP alerts — creating a more intelligent and responsive shop floor. 4. HR Processes From recruiting and onboarding to offboarding and performance reviews, iBPA ensures processes are compliant, timely, and employee-centric. AI can assist in resume screening or analyzing engagement surveys. How FlowWright Executes Intelligent BPA Our platform is designed from the ground up as a powerful intelligent automation platform that can drive iBPA across the enterprise. It offers: Visual workflow design for rapid process modeling AI/ML integration points for intelligent decision-making Unstructured data processing using document classification and NLP Robust APIs for enterprise system integration Dynamic form builders for human-in-the-loop approvals Real-time dashboards and analytics to track process health With our platform, organizations can unify automation under one umbrella — reducing redundancy, simplifying governance, and unlocking a new era of digital agility. RPA was just the beginning. As enterprises seek more resilient, intelligent, and scalable automation, Intelligent BPA emerges as the clear successor. It combines the power of automation with the flexibility of intelligence — turning rigid bots into smart, adaptable digital workers. Ready to learn more? Schedule a demo to explore our features and discover how it can transform your organization’s ROI using workflow automation.
enterprise workflow automation
By Dileepa Wijayanayake July 16, 2025
manufacturers must move beyond spreadsheets and how embracing digital solutions can catalyze operational efficiency, innovation, and long-term success.