One of our clients, a prestigious law firm, faced a high-pressure e-discovery challenge: collect and process a large volume of digital data within just 72 hours for a scheduled mediation involving a corporate fraud investigation. Time wasn’t the only obstacle. Our software was able to help them meet the deadline, here's how:

Challenges With Data Mining

The firm initially estimated 80GB of data, but ultimately had to handle over 1 million documents — triple the anticipated volume. Midway through the project, they encountered a significant delay when they discovered they lacked the credentials to access several email accounts, setting them back by 24 hours.

Speed of Workflow Execution

To meet the deadline, our team quickly designed and implemented a scalable document review workflow. This involved:

• Data Collection: Partnering with a digital forensics expert and the client’s IT team to extract 18 months of email data from key custodians.
• Processing: Transferring the data to a partner server and using a top-tier e-discovery platform for ingestion and processing.
• Quality Control: Conducting rigorous checks, running search queries, and identifying anomalies like unreadable or corrupt files.
• Document Review: Batching documents for legal review to assess relevance and privilege, while tracking progress and key review metrics.

When the missing credentials issue emerged, our team guided the client’s IT staff remotely via secure video conferencing to retrieve and upload the required data while preserving forensic integrity.

How It Turned Out

Despite the challenges, the team completed the project on time. The law firm mediated a successful settlement, and data was securely destroyed as instructed post-resolution. This project was more than just a technical success — it was a testament to agile collaboration, expert problem-solving, and the ability to deliver under pressure. By managing the complexity of e-discovery behind the scenes, we enabled the legal team to stay focused on what they do best: practicing law.

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