Everybody needs a break from their computers, which is why you can’t rely on human intervention for everything. The average American spends around 7 hours staring at internet-connected screens every day. That’s enough to need a break, but not enough to cover what’s required at work.

Well, that’s because your digital processes don’t take breaks, your employees do. Let’s talk about digital processes and how they work to see what automating them can do for your enterprise!

What Is a Digital Process?

In the context of the workplace, a process is a collection of linked tasks working together to serve one end goal. Typically, this is to deliver a product or service to a client or customer or an in-house business solution. As an enterprise grows, these processes become more frequent and complex.

Consequently, human intervention becomes less effective at managing these processes over time. This is a key reason why companies choose to use automation to manage their business processes. Let’s talk about how that automation works.

How Digital Process Automation Works

While it depends heavily on the automation system you use, digital process automation (DPA) seeks to automate processes across multiple applications cohesively and with minimal human intervention. For example, a custom-programmed DPA can: 

• Access and archive customer data
• Send an automated email response using your preferred email software
• Authenticate relevant forms for customers
• Alert necessary archive their data in your Amazon Cloud
• Synchronize any pre-defined microservices related to this process
• Offer detailed reports of all relevant analytics data

Of course, this is quite specific, but the key factor to understand is that the right DPA can work with multiple tenants and platforms to complete the same goal.

Advantages of Digital Process Automation

Now that you know how process automation works, let’s discuss why it’s so important for a growing enterprise. Here are some of the key benefits of automating your digital processes.

Saving Money

Let’s get straight to the bottom line; skilled labor isn’t cheap. A better approach, for both cost and efficiency, is to automate as many of your digital processes as possible.

Fortunately, we live in a world where you don’t have to pay to automate each individual service. Nowadays, one system can cover most, if not all, of your workflow, even across various platforms. 

FlowWright’s Business Process Management system can cover everything from form design to workflow management and archival across multiple applications and tenants. You can even define your own rules and microservices with the low-code rules engine, allowing you to customize your workflow to manage your specific tasks. Front here, you’ll even receive regular detailed reports on the information you need.

Disconnecting

As you can see from the title, digital processes don’t take breaks. They can continue running after hours, whether you’re present or not. Therefore, if you want a chance to disconnect yourself or your team, you will need to automate these processes.

No matter your industry, disconnecting from your work is inevitable. You can’t rely on human intervention for everything 24/7, no matter how big your budget is.

Accuracy

Human errors add up over time, especially as enterprises grow. Believe it or not, bad data alone costs US businesses a whopping $3.1 trillion every year, far from pocket change!

Conversely, digital process automation ensures that your data is as accurate as possible 100% of the time. Even a 1% error rate will carry enormous consequences over time while you continue to pay more for human intervention.

Saving Time

Authenticating forms, manually responding to every customer interaction, and tracking data manually are simply not feasible. As your business grows, there’s no solution for managing all of these processes with human intervention without overwhelming yourself and your staff. The right DPA can manage all of your processes behind the scenes every day, night, weekend, and holiday more accurately and with minimal intervention.

Manage Your Digital Processes Today

Now that you know more about managing digital processes, enjoy these benefits for yourself and set your business up to run as smoothly as possible 24/7. All you need is the right platform to cover all of your workflow needs across all of your platforms.

Keep reading our blog for our latest business tips, and take our training course to see how easy it is to manage your workflow with FlowWright!