5 Ways Workflow Automation Solves CEO's Biggest Challenges

Harold Engstrom • Feb 16, 2022

CEOs are charged with growing businesses while maintaining existing relationships intact in the face of competition, and shifting regulatory environments. BPM/Workflow is something CEOs  are embracing because it addresses their biggest needs. Here are 5 big needs CEOs have identified with information about how BPM/Workflow addresses those needs: 



1. Keep Customer and Employee Relationships Strong

According to the 
Harvard Business Review's "3 Things CEOs Worry About Most" and Mike Kuta's "Think Like a CEO," CEOs know customers and employees are the foundation of any company - and CEOs are concerned about ensuring those keystones are secure so that their businesses can grow sustainably. Automating business processes with BPM/Workflow ensures that customers and employees are exposed to consistently high quality (and continuously improving) experiences.

2. Manage Regulatory Risks and Changes

According to PwC's 19th Annual Global CEO Survey, managing regulatory risks and change is a top concern of CEOs. Automating management of regulatory practices with BPM/Workflow ensures adherence tp and audit-proof verification of compliance. And, just as importantly, BPM/Workflow lays the foundation for managing change.

3. Beat the Competition

KPMG's Global CEO Outlook Survey says that CEOs are especially concerned with competition. BPM/Workflow results in greater efficiency, higher quality, and better and more reliable customer experiences - making YOUR company the most competitive and leaving competitors the wall of competitive worry to climb.

4. Take on Risk while Minimizing Risk

In the same KPMG survey, CEOs said they want their companies to take on more risk because they believe that will lead to vital growth. Companies that use BPM/Workflow reduce risk through automation: mitigating complexity, increasing quality and repeatability, and ensuring lessons learned are incorporated back into processes. And CEOs know that using BPM/Workflow gives visibility into progress and status to management at all levels.

5. Continuously Improve

According to PwC's survey, innovation is a core concern of CEOs: how can their companies continuously improve and remain valuable and relevant. Using BPM/Workflow, CEOs can automate processes and continuously improve. BPM/Workflow results in a culture of innovation. CEOs and their teams can automate and improve across their businesses while monitoring progress and status - and use metrics to drive innovation!


Do you want to explore how BPM/Workflow can address your top priorities for your business? Contact us to see what's possible today.

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