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The Complaint Handling Workflow Sample involves the follow actions:

Workflow Sample

  • Create a new Complaint
  • Select users for performing the assessment and investigation
  • Perform the investigation
  • Perform the assessment
  • Once both of these are done, then close the complaint

The above manual process can be fully automated using the FlowWright product.  This complaint handling workflow sample or example follows each action from creating to investigation, assessment to complaint resolution.  Great workflow .net tool

The following workflow sample diagram shows how the process is automated:

Workflow Sample Complaint Handling Process

A small sampling of the Workflow Technology for BPM Solutions contained within our FlowWright product offering can be found here: 

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