Documenting your business processes is just as important as actually applying automation to your processes. There are several reasons why you should always document what your team is doing when creating and editing processes; we summarize some things to consider below.
You see your doctor, and the doctor says you have high cholesterol and need medication. The doctor's office sends off your prescription for cholesterol medication to the pharmacy. You get a call from the Pharmacy and the medication is ready to be picked up. This process used to be a couple of days, but now with workflow technology you can pick it up in less than an hour.