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Utility customer service management using FlowWright workflow

One of our customers is a large European natural gas distributor.  Providing natural gas to millions of customers requires efficient systems to manage distribution, maintenance, and customer relations.  Our customer determined that the best path forward to achieve efficiency is to build systems based on a business process management system that includes processes automated with integrated workflow software.

2 Reasons Microsoft Stack Users Choose FlowWright over Open-Source Java Workflow

Workflow users whose applications make use principally of the Microsoft technology stack often consider open source Java workflow products at the same time they consider .NET-based FlowWright. There are 2 main reasons that most Microsoft users end up choosing FlowWright over free open source Java products.

The Power of Triggers

Flowwright includes intuitive  tools to  help you manage triggers for workflow automation processes. 

Extending FlowWright - make it work the way you want

FlowWright is designed to be extended and expanded and many of our users push the product into new areas (which we love to see!)  To highlight all the ways FlowWright can be extended we summarize them below. 

FlowWright object model

Developers build most applications using a common design pattern.  That pattern can be object-based, object oriented, component-based, modular, etc...: some pattern exists.   FlowWright helps developers through use of a layered approach where modules are separated into components, and components break down into objects using a full object oriented design.

Workflow without limitations!

FlowWright was built with two mandates: 1) "keep it intuitive" and 2) "do it your way".  Most BPM/Workflow products require users to implement everything within their platform ecosystem.  Users often learn the hard way that this restrictive approach makes it difficult to accomplish your goals successfully or efficiently.  This blog explains why workflow without limitations is the best approach. 

Workflows that continue processing based on incoming messages; what you need to know

A workflow can publish events an Enterprise Service Bus (ESB.)  And a workflow instance may also wait for certain event or message to arrive: once the message arrives, the workflow process will proceed. 

Policies and procedures that govern processes

All organizations have policies and procedures that govern many aspects of the business.  here are some examples of standard policies and procedures:

How Workflow Automation Is Used By FlowWright Users and Teams

We built our product so that our customers can automate their processes to become more efficient. We use the same approach to our own internal processes.  Here are some of the examples of ways we use FlowWright to keep things moving for the business:

How to audit digital processes within FlowWright

FlowWright provides users multiple options for reporting when conducting an audit. Just as paper-based data is susceptible to audit, so are digital data analytics.   FlowWright tracks so much information starting at the design phase through run-time, that users then use this information to move the business forward.