Business process automation is now critical to most companies. The question many ask is should you build the workflow and integration software that you need, or should you buy it? This Buy/Build decision is extremely common. Big companies that want to apply workflow to one or more internal processes (meaning they are not building a software product to sell) often weigh whether to invest in their own proprietary software versus in-licensing. Below we discuss the options companies have when faced with finding a workflow solution.