One of our customers once came to us with a specific problem, "we are a data company but it takes a long time to get our data shared to our users". So what's the issue here? Given data security needs today organizations should have several checks and balances to get data into their own employees hands today. You never know who's going to get their hands on to your data, with the stories in the news highlighting hacking crisis' out there with companies such as Facebook, EquiFax, TJX Companies that have all had huge data breaches. These data breaches not only are a cost to the organizations, but also get passed to consumers and ruin their brand trust experience as they possibly have their identity information stolen and misused.
In most organizations with manual processes, everyone does what they are suppose to do (maybe sometimes not) but what's missing is a centralized platform for communication and collaboration. Typically organizations live in their own systems "CRM" for sales, "ERP" for operations, etc. The main reason this causes issues is that there is no accountability. No one knows where a certain item is in the process, because there isn't a centralized macro view.
You are small company and you are good at what you do with the processes you have in place. It's normal for most start-ups to "boot strap" it until they can expand. As companies scale, they need more support and hiring the right people becomes an important task to preserve the culture of the company. So, how can you get through these early growth phases when you can't do everything 24 hours a day? We explain below....
Your companies demands are growing and you need your employees to be more strategic, rather than complete mundane tasks day in and day out. As you are vetting out vendor partners, finding a solution for workflow automation will have technology criteria to meet, but what value adds should you consider? Here are the top 3 considerations to know when exploring right fit solutions.
v9.5 has been in development for almost 6 months now and is finally ready to be released to our existing and new customers! Some of our VIP customers already got a preview of v9.5 through the beta program(if you are interested in being part of our beta program contact us here). Initial beta feedback and overall acceptance of v9.5 has been fantastic. Most of the feedback has boiled down to this: "we are delivering what our customers want", and by doing so, the product is getting powerful everyday.
Under European Union regulations that went into effect May 25, 2018, businesses need to implement a variety of controls and monitoring of data privacy, and they need to implement a way to do things like: 1) provide customers with an easy way to see what information they have about them, 2) provide a way to correct that information, and 3) provide a way to delete that data (sometimes known as the “right to be forgotten”). The General Data Protection Regulation (GDPR) will make the EU’s already-strong personal privacy protections even stronger. It’s a detailed set of rules, and businesses failing to follow them can be subject to huge fines and penalties.