v9.5 has been in development for almost 6 months now and is finally ready to be released to our existing and new customers! Some of our VIP customers already got a preview of v9.5 through the beta program(if you are interested in being part of our beta program contact us here). Initial beta feedback and overall acceptance of v9.5 has been fantastic. Most of the feedback has boiled down to this: "we are delivering what our customers want", and by doing so, the product is getting powerful everyday.
Under European Union regulations that went into effect May 25, 2018, businesses need to implement a variety of controls and monitoring of data privacy, and they need to implement a way to do things like: 1) provide customers with an easy way to see what information they have about them, 2) provide a way to correct that information, and 3) provide a way to delete that data (sometimes known as the “right to be forgotten”). The General Data Protection Regulation (GDPR) will make the EU’s already-strong personal privacy protections even stronger. It’s a detailed set of rules, and businesses failing to follow them can be subject to huge fines and penalties.
The problem: A company invested in extensive sales training, but the sales reps did not follow the new sales process! Because they weren't following the process, the company was not meeting its goals: deals were not being discovered and closed, and what what closing was too small to fuel growth. What can an organization do to ensure sales people follow its sales process and achieve desired revenue?
CEOs are charged with growing businesses while keep existing internal and external relationships intact in the face of external competition, and changing business and regulatory environments. BPM/Workflow is something CEOs need to embrace because it will help address their biggest needs. Here are 5 needs CEOs have identified recently as their biggest concerns, and how BPM/Workflow fits in: