Process automation is used for many things: to ensure consistency, availability, quality, throughput, compliance, and, most frequently to save time and money. And, some companies use process automation to improve their customers' experience!
At the end of each year, we all look back and look forward simultaneously: where are we, how did we get here, and where are we going?! Many of us are in such a slog all year long, that this seasonal reflection is welcome. Re-assessing what we do, why we do it, how well we do it, and how we can do it better…that is the basis for continuous improvement!
Often, leadership wants to automate a business process to increase efficiencies, make processes consistent and repeatable, ensure quality, and gain real time insight into business progress and status. But, despite the identified business need and solid justification, these proposed initiatives stall because it is very difficult to get off to a good start. It's important to organize the effort and define exactly what and how to automate the areas that need it. Below outlines the top 5 ways to organize your efforts.