The American workforce has been undergoing a major shift in recent years. Technology has made it possible for workers to communicate and collaborate from anywhere, which has given rise to the remote worker. Companies who are able to offer a more flexible schedule also have a competitive edge when it comes to recruiting and hiring top talent. However, managing a far-flung team of employees can present a whole new set of challenges that businesses must address. Fortunately, business process management tools are poised to play a vital role in successfully managing and optimizing remote employees.