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FlowWright CEO: End of year note - 2017

Posted by Harold Engstrom on Nov 21, 2017 12:23:21 PM

At the end of each year, we all look back and look forward simultaneously: where are we, how did we get here, and where are we going?! Many of us are in such a slog all year long, that this seasonal reflection is welcome. Re-assessing what we do, why we do it, how well we do it, and how we can do it better…that is the basis for continuous improvement!

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A good friend of mine, Roger, is the CEO of a mid-sized company that offers a wide range of products and services on every continent except Antarctica. As a typical CEO, he is fanatical about organizing his company for success.  At the end of each year, he grades out all functions and roles just like schools do. The main difference in his grading that differentiates from school system grading, is that a failing grade is not necessarily a bad thing: he views it is an opportunity to develop his company and grow in a new direction. As a CEO he does not care that sales is a B- this year, he is encouraged that it was a C or a C+ at this time last year and is improving. Roger’s focus on continuous improvement and dedication to the process results in a company that is more competitive and efficient year over year. All companies can benefit from this type of reflective and self-grading approach. 

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Here at year’s end, consider looking at each area of your own company with a fresh view. Would you like  to put your best practices into workflows and bubble up the progress and status information that you need to continuously assess your business across its several areas? If so, FlowWright has the perfect solution. 

Let us help your company see improvement by getting  started with one of these areas:

  • Sales process automation (CRM integration support)
  • IT processes improvement
  • Project management execution
  • Work order routing and execution
  • Insurance processes
  • Standard legal processes (such as title conveyance)

Whatever your business vertical, FlowWright can help you get started in applying BPM/workflow to put in place that foundation for continuous improvement. You can begin with one area and, just as you do already, move on to focus on the next area as the business improves and grows. FlowWright can help you to imbue (inspire) your business with a culture of continuous improvement - and take emotion and stress out of the process while making the business more profitable. In the end, everyone in the business will be happier.

Everyone here at FlowWright wishes you the very best for this holiday season, and a great start to the New Year. 

Harold Engstrom, President

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Topics: Business Process Automation, FlowWright, CEO Strategy, .net workflow